Signup: duplicate account notifications

Got a message about your "account already exists"? Read here to understand what could cause that and best tips for signing up. 

Getting messages saying an existing account might stem from a couple of scenarios. 

When registering, make sure you're entering the correct email address and telephone number that corresponds with your employer's records. This is crucial and ensures appropriate verification of your employment status.

If you've worked with another company that also uses Rain, the message could be due to an existing account associated with that employer. 

In this case, it's best to use a new, unused email address for your current employer's Rain account registration. By providing a fresh email address to your employer, you can initiate the creation of a distinct account tied to your current employment. 

This approach ensures the accurate separation of your accounts, preventing any confusion and allowing you to smoothly utilize Rain's services within your current workplace context.