Balance: Updates (self-reporting)

Very few companies utilize self-reporting timekeeping, so this can be rare; make sure you know how your company gets your time to Rain so that we can best assist you.

If you work for a company that uses self-reporting, you should know how your balances are updated; self-reporting your time can allow you to actively manage your financial information, but also ensure your balance stays current.

Unlike other companies, who send timekeeping records to us directly, self-reporting companies require you (the end-user) to manually report your worked hours. It's as easy as clicking the clock icon conveniently located at the bottom of our app.

Once you've logged your hours, your employer will review and approve or reject them; the verification of your hours is crucial. Once your employer approves those hours, your balance will update to reflect the reported hours (based on your percentage available to withdrawal). 

It is important to note: No Rain team (such as User Care) can approve any timekeeping; all request for non-employer approval will be denied.

Here are some helpful tips for self-reporting hours:

• Be accurate and consistent with your timekeeping;
• submit your timesheet promptly;
• review your timesheet carefully before submitting it;
• contact your employer if you have any questions about your timekeeping.

By following these tips, you can ensure that your balances are updated accurately and on time.